Shipping Policy

Order Processing
Orders are processed within 2-4 business days of receiving payment, excluding weekends and holidays. During busy periods, such as holiday seasons or sales events, processing may take longer. You will be notified if there are any delays with your order.

Shipping Methods and Delivery Time
We offer a variety of shipping options:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Overnight Shipping: Delivery on the next business day (if ordered by 12:00 PM EST). For international orders, delivery times may vary depending on your location.

Shipping Costs
Shipping charges are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping on U.S. orders over $75. Additional shipping fees will apply for expedited or international shipping.

Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your package on the carrier’s website.

Lost or Damaged Items
We take care in packaging our products to ensure they reach you in perfect condition. If your order is lost or damaged during transit, please contact us at support@celestialvibe.shop within 7 days of receiving your order. We will work with you to resolve the issue by issuing a replacement or refund, depending on the circumstances.