Privacy Policy
Introduction
At CELESTIALVIBE CREATIONS LLC, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy. If you have any questions or concerns, please don’t hesitate to contact us at support@celestialvibe.shop.
Information We Collect
We collect both personal and non-personal information:
- Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment details provided when making a purchase or subscribing to our newsletter.
- Non-Personal Information: We may also collect information about your device, browser, and website interactions, such as IP addresses and cookies, to improve user experience.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and ship your orders, including sending updates on your order status and tracking information.
- Customer Service: To assist you with inquiries, returns, exchanges, and any other customer support requests.
- Marketing Communications: With your consent, we may send you promotional offers, updates on new products, or special discounts. You can opt out of these communications at any time by following the unsubscribe instructions.
- Website Improvement: To analyze usage patterns and improve the functionality and performance of our website.
Data Protection
We implement robust security measures to protect your personal information, including SSL encryption for payment transactions. However, please note that no online transmission is 100% secure, and while we take every measure to safeguard your information, we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us fulfill your orders or offer customer service, such as payment processors, shipping companies, and marketing agencies. These third parties are bound by confidentiality agreements and are only authorized to use your information for the purpose of providing the requested services.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You can also request to unsubscribe from marketing communications at any time by contacting us at support@celestialvibe.shop.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.
